Top 5 Books for Salesforce Admins in 2019

It’s hard to believe that we are on the tail end of 2019. It seems like yesterday, we were ringing in the new year. I have to be honest, I’m a book junky. I’m addicted. I often spend my free time looking on Amazon, searching for my next great adventure. I prefer Business, Self Help, and Theology books and anything that can help me become a better person and add to my Success with Salesforce.

I’ve reached out to some mentors that have helped me tremendously in my Salesforce journey and asked them to share the one book they’d recommend reading this year. I want to share them with you.

The Top 5 books that every aspiring Salesforce Admin should read in 2019:

  1. Beyond the Cloud by Marc Benioff: This was the first book I read, when I was introduced to Salesforce. It is written in bite-sized chunks that follow the founding and growth of the company. It is a great read and really dives into the heart and soul of the Salesforce culture.

Marc’s recent book coming out and the Behind the Cloud are both fantastic.  
Behind is a great entrepreneurial book and his newest helps businesses better understand how to integrate philanthropy.

Ryan Westwood. CEO of Simplus, The global leader in Salesforce
quote-to-cash.

2. Never split the difference by Chris Voss. I was introduced to this book by Joe Carr, VP of Talent at Simplus.

‘Never Split the Difference is hands down the best business book I have read all year. I use the term business loosely as the lessons taught in this book can be employed in all areas of your life and relationships. I have started using the techniques from the book in my day to day and it has made a huge difference. Even the way I negotiate with my wife and kids!’

Joe Carr

3. First break all the rules by Jim Harter, and Marcus Buckingham . I have been recommended this book for years, but when I got into the Salesforce Ecosystem I heard more and more comments about it.

“Do you manage people? If so, you must read First, Break All the Rules. It is chock-full of data-backed, counterintuitive insights on how the world’s greatest managers manage their people.” 

John Garvens, President at Emelar Consulting Group, a Silver Salesforce Partner, specializing in Salesforce CPQ

4. Two books- Same Author: Phil Weinmeister VP, Product Mgmt at 7Summits | Community Cloud MVP | Salesforce MVP | 3x Author:

Practical Guide to Salesforce Communities: Building, Enhancing, and Managing an Online Community with Salesforce Community Cloud

Practical Salesforce Development Without Code: Building Declarative Solutions on the Salesforce Platform

5. Yes, And: How Improvisation Reverses “No, But” Thinking and Improves Creativity and Collaboration–Lessons from The Second City.

I was introduced to this book by Michael Philbrick, CRM Technical Architect. Michael teaches, what to me is the most important skill as a Salesforce Admin… (people and soft skills). Every project, issue, build and implementation has one foundational presence… People. Learn people, and how to successfully communicate with them, and you will have success.

“What do you do when faced with unreasonable requests, impossible deadlines and difficult personalities? Say ‘Yes’ … and then work with the person to find a solution together! We all want to be heard, not necessarily be right. This book teaches you how to welcome adversity and turn trials into successes.” Michael Philbrick

Honorable mention:

The Seven Principles of Professional Services: A field guide for successfully walking the consulting tightrope by Shane Anastasi

The G.O.A.T

How to Win Friends and Influence People by Dale Carnegie

If, there is one book you should read to enhance the way you deal successfully with people it’s How to win friends and influence people. It is my #1 All-Time recommendation.

There are so many amazing books available that can assist you in becoming successful within the Salesforce ecosystem. It has always amazed me that for a few bucks, I could get deep into the mind of those who have created success in the areas we want to learn more about.

All the best,

Pick up a book, create success.

Shane Clevenger.

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